Tailoring to your needs We provide custom solutions to suit your needs and budget.
IT Support Agreements
Cost effective IT providing maintenance and support to your workstations, laptops' and servers at very competitive rates.
Remote Access Our service desk suite has the latest monitoring and management tools.
IP CCTV Security Systems We specialise in IP Surveillance Systems with high resolution cameras and real-time playback.
IT Network Health Check Audits
Health Checks aims to provide you with a better understanding of your network's performance and efficiency
Having your network checked out by professional diagnostic tools provides an audit that has numerous aims. Here at Smart IT, we can provide you an honest review of the network infrastructure, at both the hardware and software level.
This is a necessary and invaluable first step in an effective support program, or if you are considering upgrading any hardware, as it serves to highlight any potential problem areas. It is provided at a minimal cost to you the Customer, and allows us to establish a pro-active plan for you, if you choose us to provide ongoing support and maintenance. The Site Audits are performed by our qualified staff and builds the basis for any solutions we offer our Customers.
We perform the audit on the server initially with our system tools and the following information is collected:
• Server Configuration
• Operating System Versions
• Service Pack and Patch Levels
• Equipment Locations
• User dependencies
We then begin auditing each workstation with the same system tools, and report on each machine.
It gives us the detail and history of the entire componentry, function performances (good and bad), all registry data and summarises it into an easy to read log to help us identify problems and issues.
Following the audit, we provide you with a synopsis of the network and performance of individual hardware. We run through each individual concern and issue with you, and we can also then provide you with a quote to undertake work required to help rectify these problems.
Following any work undertaken and you are satisfied with the proposal of ongoing support and maintenance, we can then move forward with an agreed support plan, known as Smart It Pty Ltd IT Maintenance and Support Agreement.
“Take a Smart Approach to IT Support… Today”
Support & Maintenance Agreements
Introducing the ‘NEW’ Smart IT Agent Centre that has features to automate most of the day-to-day IT needs, both on your servers and workstations.
